A social media post by a Bengaluru resident has triggered widespread discussion about customer safety after she described an alleged late-night interaction with an Uber parcel delivery driver that left her feeling uncomfortable.
The claims were shared by Aneri Thakkar on Instagram and have since attracted thousands of views and reactions. SheZindagi has not independently verified the allegations, and Uber had not issued a public response regarding the specific claims at the time of publication.
What the Woman Alleged
According to Thakkar’s account, she booked an Uber parcel service late at night to send a jacket to a friend.
In a video posted on social media, she alleged that when the driver arrived to collect the parcel, he appeared to be intoxicated and behaved in a manner she found unsettling.
She claimed the driver initially asked if he could charge his mobile phone. However, she later noticed that the device reportedly still had a significant battery charge.
Thakkar further alleged that the driver then asked whether he could smoke on the balcony of her apartment. Feeling uncomfortable with the request, she said she declined.
Alleged Request for Personal Phone Number
According to her post, the interaction continued after the parcel had been handed over.
Thakkar alleged that the driver repeatedly asked for her personal phone number, saying he might need to contact her regarding the delivery.
She stated that she informed him her contact information was already available through the Uber application, but claimed he continued requesting her number.
In her Instagram post, she questioned why the driver had made the additional requests and said the experience left her feeling unsafe.
Social Media Reactions
The video quickly gained attention online, with many users expressing concern over the alleged incident.
Several commenters encouraged the woman to file a formal complaint with the platform and relevant authorities if she believed any safety protocols had been violated.
Others advised users to avoid allowing delivery personnel into private spaces whenever possible and suggested using building security desks or designated pickup points where available.
Some social media users also emphasised that individuals should trust their instincts if they feel uncomfortable during any interaction.
Verification and Official Response
At the time this article was published:
- The claims remain unverified.
- SheZindagi has not independently confirmed the events described in the social media post.
- No official findings or police statement regarding the incident had been reported publicly.
- Uber had not publicly responded to the specific allegations referenced in the viral post.
Safety Tips for Customers
Consumer safety experts generally recommend the following precautions during parcel pickups and deliveries:
- Use the in-app calling and messaging features instead of sharing personal phone numbers.
- Keep interactions brief and within the delivery process.
- If possible, complete pickups in common areas or through building security.
- Report any behaviour that feels inappropriate through the platform’s official support channels.
- Contact local authorities immediately if you believe you are in danger.
The Bigger Conversation
The viral post has reignited discussions around personal safety during app-based deliveries, particularly for customers receiving services late at night.
While the allegations in this case remain unverified, the incident has prompted many users to discuss the importance of professional conduct, platform safety measures and awareness when interacting with delivery personnel.
